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Home
Finley
Sara
Rima
Finley Tips
Sara Tips
Rima Tips
Book a Demo
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Folder: Products
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Finley
Sara
Rima
Folder: iC2 Tips
Back
Finley Tips
Sara Tips
Rima Tips
Book a Demo
Complete and save a Fact Find
Getting started Anthony Lyon 10/3/26 Getting started Anthony Lyon 10/3/26

Complete and save a Fact Find

Work through household information, save records and risk responses, and download the Fact Find document.

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Update client and partner details
Getting started Anthony Lyon 10/3/26 Getting started Anthony Lyon 10/3/26

Update client and partner details

Edit personal, contact, employment and advice-agreement information, then save the changes.

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Getting started with Finley
Getting started Anthony Lyon 10/3/26 Getting started Anthony Lyon 10/3/26

Getting started with Finley

Finley brings client records, supporting documents and advice work into one place. This guide explains where to start and how the main workspaces fit together.

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Create, find and open a client
Getting started Anthony Lyon 8/28/26 Getting started Anthony Lyon 8/28/26

Create, find and open a client

Create a client or household, link the adviser and return to the correct record.

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Record an Identity Check and AML/CTF assessment
Getting started Anthony Lyon 8/21/26 Getting started Anthony Lyon 8/21/26

Record an Identity Check and AML/CTF assessment

Record identification details, assessment answers and supporting notes against the client.

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Send a digital Fact Find and review client onboarding
Getting started Anthony Lyon 8/14/26 Getting started Anthony Lyon 8/14/26

Send a digital Fact Find and review client onboarding

Prepare portal access, send the Fact Find instructions and review the client’s saved information.

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