Getting better results from Finley

A useful Finley draft starts with relevant evidence and clear adviser instructions. This guide helps you brief Finley, check its understanding and keep unresolved matters visible.

Before you start

  • Check the client record and select the current documents needed for this task.

  • Know which decisions are established and which still require the adviser or client to decide.

1. Explain the purpose and sources

Say what you want to produce and who will read it. Identify the purpose and date of each important source. For example, use the current fact find for financial information, the meeting note for client objectives and the research for comparisons. Include the relevant evidence without adding unrelated files merely to increase the volume.

2. Describe the advice boundaries

State the actual advice areas, objectives, ownership, timeframes and constraints supported by the records. Explain a recorded limitation and its reason where relevant. An unchecked topic or missing document does not establish that the client agreed to exclude it. Keep unknown reasons unresolved rather than asking Finley to invent them.

3. Separate research from decisions

Tell Finley whether a recommendation is confirmed, proposed or still being researched. A product labelled recommended in a research scenario does not establish the adviser’s final decision. If a meeting note conflicts with a paraplanning request, identify the conflict and resolve it before presenting either position as agreed. Projection results support an explanation under stated assumptions; they do not by themselves establish a suitable recommendation.

4. Review the brief before the document

Check the client’s objectives, scope, exclusions and recommendation direction early. Ask narrow corrections such as: ‘The product decision is still open. Compare the options without recommending replacement.’ Review source passages where available. If a source was not read successfully or an important passage is missing, address that evidence gap before relying on the draft.

5. Give precise revision instructions

Name the section and the change needed. Ask Finley to preserve confirmed facts and unrelated wording. If a target amount, timing, fee or agreement is unknown, leave it clearly unresolved for adviser review. Do not add plausible values to make a document look complete.

6. Complete the final review

Compare the output against the source documents, the client’s circumstances and the adviser’s decisions. Check individual and joint ownership, figures, fees, reasons, risks, alternatives and implementation conditions. Save the final draft in the appropriate workspace and inspect the exported document before using the practice’s approval and issue process.

A short briefing template

Prepare [document] for [client or clients] to explain [purpose]. Use [dated source] for [facts] and [dated source] for [objectives or decisions].

The established advice areas are [areas]. The confirmed recommendation is [decision, or state that it is unresolved]. Relevant limitations and recorded reasons are [details].

Check [specific conflict or missing information]. Preserve supported amounts and ownership. Flag anything not established by the evidence for adviser review.

Confirmed fees and service terms are [details]. Implementation conditions are [details]. Use [requested tone or format]. Keep anything not agreed or verified in adviser review fields.

Check before you finish

  • Client instructions, adviser decisions and research alternatives remain distinct.

  • The document does not invent consent, targets, amounts or reasons for exclusions.

  • Saving, exporting and reviewing the document have each been completed where required.

If something does not work

  • If the answer is generic, narrow the task and identify the source that contains the relevant detail.

  • If a revision changes an unrelated confirmed fact, correct it explicitly and recheck the resulting document.

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Finley Document Styling

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