Reading Findings and Downloading Reports

Sara explains mixed review findings and the download of a report.

The result screen brings together SARA’s findings, evidence and suggested next steps. Work through the detail before relying on the summary or changing an outcome.

Step 1: Find the review

Select Reviews and open the client’s review. The list includes review type, client, adviser and status. Search this page... searches the loaded page; use the filters and Prev/Next controls to find records on other pages.

Step 2: Read the introduction and gaps

On Pre-vet Result, start with the introduction, compliance gaps and adviser coaching. Then select a check from the Findings list or move through the checks with Back and Next.

Step 3: Check each outcome

  • Pass: review the reasoning and evidence supporting the result.

  • Review: investigate the uncertainty or missing information.

  • Fail: check the issue, correct the advice or evidence and follow your escalation process.

  • Not Applicable: confirm why the check does not apply.

Open the available evidence references to inspect the source. Compare the cited passage, file and location with the actual document. If a source is missing or cannot be opened, obtain it before relying on the finding.

Step 4: Record a considered outcome

Where the interface permits an outcome or Review status to be changed, use it only to record a justified decision under your organisation’s process. Changing a dropdown does not correct the underlying advice or run a new assessment.

Step 5: Download the pre-vet report

Select Print Report. The current pre-vet export downloads a Word document (.docx). Open it and check the client, findings and report contents. If you need a PDF, create one from the checked Word report using your approved document tools.

For a linked Advice Vetting request, the export also attempts to save a report copy to that record. Check SARA Report and any save message. A download can succeed even if saving the linked copy fails.

File Audit reports

Authorised managers can open a File Audit and use Print compliance report to select Draft report or Final report. Review the document before sharing. The word “Final” is a report type, not an automatic compliance approval.

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Managing Advice Vetting Records

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Running a Record of Advice Pre-vet