Reporting a Breach or Incident

When running a financial advice business, it is expected that breaches and incidents will occur. Nobody is perfect and breaches and incidents will happen.

It’s about building a culture of reporting. Even if you are unsure if the incident may or may not be a reportable situation, it needs to be normal business practice to report the incident to your compliance manager

How Do I Report A Breach or Incident?

Reporting a breach or incident is easy using the iC2 Compliance Hub.

Step 1: Open the Compliance Hub

From the Apps Menu, select the Compliance Hub. This will open the Compliance Hub in a new tab.

Step 2: Add the New Breach/Incident

From the top navbar, click the ‘Add New’ icon.

Then select Breach/Incident

Step 3: Create New Breach Popup

Complete the create new breach popup.

You will need to provide information such as the date of the breach, description of the breach, how it was detected, how long it lasted and any other information.

Step 4: Email Confirmation

You will recieve an email confirming your breach has been received, and the next steps.

You can download the licensee breach policy from the email.

Your compliance manager will start the breach assessment process and advise what needs to be completed.