https://www.icomply2.com.au/release-notes daily 0.75 2022-11-29 https://www.icomply2.com.au/release-notes/ic2-app-release-notes-nov-2022-cyraf monthly 0.5 2022-11-29 https://www.icomply2.com.au/release-notes/ic2-app-release-notes-oct-2022 monthly 0.5 2022-11-22 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/394bafe2-6f08-43af-99dc-8a8c31843cae/ic2app+tech+integration.png Release notes - Release Notes - October 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/release-notes/upcoming-features monthly 0.5 2022-11-29 https://www.icomply2.com.au/release-notes/ic2-app-release-notes-sept-2022 monthly 0.5 2022-10-20 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5ce57db6-2f44-4110-bf38-d5f061299758/ic2+plugs+xplan.jpg Release notes - Release Notes - September 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/21eda924-e826-41fb-8efb-dd04785ab2a7/user+management.png Release notes - Release Notes - September 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/ic2app-tips daily 0.75 2025-05-28 https://www.icomply2.com.au/ic2app-tips/non-cash-benefits-register monthly 0.5 2025-05-28 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1df91619-8312-4306-9283-504dde6064da/open+complioance+hub.png iC2 App Tips - Non-Cash Benefits Register - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/86702520-7f45-4bae-97a0-7eb6d9207c9a/add+new+benefit.png iC2 App Tips - Non-Cash Benefits Register - In the Left Menu, click on ‘Non-Cash Benefits’. Your Non-Cash Benefits will appear. Click on Add New Benefit to add a record to the register https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/abac0ce4-82f8-4fd7-8512-ec1c48b37976/fill+out+popup.png iC2 App Tips - Non-Cash Benefits Register - Fill out the popup with the details of the benefits received, or given. Click the Save button to add your benefit to the licensee register. https://www.icomply2.com.au/ic2app-tips/accessing-the-afsl-policy-register monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/67ffa84c-5447-440f-b48c-39ab703b2f76/compliance+hub.png iC2 App Tips - Accessing the AFSL Policy Register - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f86081df-5251-455e-836e-02a1475a0737/policy+register.png iC2 App Tips - Accessing the AFSL Policy Register - In the Left Menu, click on ‘Advice Policies’. Your Licensee Policy Register will appear. https://www.icomply2.com.au/ic2app-tips/requesting-apl-approval monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/6219fa6a-3e80-436e-9738-22d14414a80d/compliance+hub.png iC2 App Tips - Requesting APL Approval - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/412ee9bb-9e5d-45e9-afe6-8ba8f6e4fdc6/create+apl+approval.png iC2 App Tips - Requesting APL Approval - In the left menu, click on APL Approval Requests. Then click the Create button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/11a5ec25-c582-4aa9-97fd-9238e8f143fb/APL+Form.png iC2 App Tips - Requesting APL Approval - Fill out the APL Approval Request Form Provide as much detail about the clients circumstances and the why it is in the customers best interest to use this product. Ensure to disclose any potential conflicts of interest. https://www.icomply2.com.au/ic2app-tips/reporting-a-breach monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/672d3b18-f52e-4fb3-aede-4f1d2e852c9b/apps+menu.png iC2 App Tips - Reporting a Breach or Incident - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1bb08cc9-138a-423e-94a5-de2bd3a3330c/add+breach.png iC2 App Tips - Reporting a Breach or Incident - From the top navbar, click the ‘Add New’ icon. Then select Breach/Incident https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/4b113486-bd04-4066-b270-d8817de47953/create+new+breach.png iC2 App Tips - Reporting a Breach or Incident - Complete the create new breach popup. You will need to provide information such as the date of the breach, description of the breach, how it was detected, how long it lasted and any other information. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/bb419f56-0932-475a-9d6b-3bf1c7062ffc/thanks+for+notifying.png iC2 App Tips - Reporting a Breach or Incident - You will recieve an email confirming your breach has been received, and the next steps. You can download the licensee breach policy from the email. Your compliance manager will start the breach assessment process and advise what needs to be completed. https://www.icomply2.com.au/ic2app-tips/adviser-pay-runs monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/a11ef906-0883-471a-9248-b7ee86758a46/create+password.jpg iC2 App Tips - Adviser Pay Run Portal - Once the portal opens in a new tab, you will be prompted to set your new portal password Once created, you will be logged in to the portal. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/804440eb-56fc-4f0e-b05f-71c276a61adb/list+of+pay+runs.jpg iC2 App Tips - Adviser Pay Run Portal - You will see a list of your pay runs . You can select which pay run you would like to access by clicking on the pay run https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/eb88877e-c89f-44ba-9ed0-63e2081b4ae7/list+of+items.png iC2 App Tips - Adviser Pay Run Portal - When you select a pay run, the list of line items will be displayed. You can see your client fees collected and the list of deductions applied from the dealer group. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/7175c61a-35cf-42b8-a4d6-d2e1a1be74fa/print+PO.png iC2 App Tips - Adviser Pay Run Portal - Click on the 3 dot ellipsis on the right-hand side of the pay run. Select the Print icon to print your Purchase Order/RCTI for your book keeper. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b26ce14c-cf99-4e7e-977a-386f64f20f6a/download+revex+reports.png iC2 App Tips - Adviser Pay Run Portal - Click on the 3 dot ellipsis on the right-hand side of the pay run. Select the Download icon to download your Revex revenue reports. https://www.icomply2.com.au/ic2app-tips/completing-the-xplan-soa-request-form monthly 0.5 2025-05-14 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/19b35ce9-89be-469a-bcab-5c85b07818e5/new+scenario.png iC2 App Tips - Completing The Xplan SOA Request Form - From the iComply2 Advice Process Wizard in Xplan, select Stage 4: SOA Wizard In the SOA Wizard, create a new SOA Scenario https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c57efa97-c8fa-49ab-8cfd-82a39f6e4b5e/wizard+selection.png iC2 App Tips - Completing The Xplan SOA Request Form - From the Wizard Selection, choose ‘SOA Request Wizard’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f68f4efa-3515-476f-a806-132aeff55f4e/SOA+Settings.png iC2 App Tips - Completing The Xplan SOA Request Form - Complete the SOA Settings. If you have already completed the research and modules, you can let the paraplanner know which modules have been created, and link the scenario/s into the SOA Wizard. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/a018ee95-5e00-4cb5-b354-11a61d97734e/review+details.png iC2 App Tips - Completing The Xplan SOA Request Form - Review the client details from the Fact Find. Make sure that the client details including basic details, Risk Profile, Scope of Advice and Objectives are still up to date since the Fact Find was entered. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2bdcb6be-afd5-48d3-af40-a40b9661c6dc/add+strategy.png iC2 App Tips - Completing The Xplan SOA Request Form - From the Strategy Recommendations section, click the ‘Add’ button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/7b8e836a-c8ae-433b-acb0-4de8418ad13c/new+strategy.jpg iC2 App Tips - Completing The Xplan SOA Request Form - Complete the details of the recommended strategy. The order input will determine the order of the strategies in your SOA document. It is important to link your strategy recommendation to an objective being satisfied. Where multiple strategies satisfy the one objective, the SOA document will link these strategies together in the Executive Strategy section. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/fb1955d4-fb72-42ba-ad0c-26f5d347bad9/paraplannign+notes.png iC2 App Tips - Completing The Xplan SOA Request Form - You can write paraplanning notes in the strategy recommendation. This is where you can provide further context on your recommendation to the paraplanner. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/7b111d8e-90a5-4565-901d-9eba8815c16d/product+objective.png iC2 App Tips - Completing The Xplan SOA Request Form - Select the objective that in linked to your product recommendation. It is important to outline what the client’s objective/s are when reviewing their product/s. This will help build the basis of your advice, and why the recommended product is appropriate for your client’s circumstances. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/771b7608-10b7-4887-98fd-d7ceba59f6fe/add+product+rec.png iC2 App Tips - Completing The Xplan SOA Request Form - For either the client and/or the partner, click the ‘Add’ button to add a product recommendation. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ae3e521e-3308-435b-8bac-6b2ea54fc298/product+detail.png iC2 App Tips - Completing The Xplan SOA Request Form - Select the option to either: Rollover the full balance Partially rollover Maintain your existing, or Invest Then select the relevant existing product, and the recommended product. You can also write paraplanning notes explaining your recommendation. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/4092cfee-f8d0-4451-abc1-4d0471de9e49/insurance.jpg iC2 App Tips - Completing The Xplan SOA Request Form - If you have completed a Risk Researcher scenario, there is no need to complete this section. Your Risk Researcher scenario data will pull into the SOA. Alternately, you can provide Risk Researcher instructions for your paraplanner. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/d1382dc3-9b8f-408a-a78b-896730e732e4/projection+details.png iC2 App Tips - Completing The Xplan SOA Request Form - If you have done Xtools+ scenarios, there is no need to complete this section. Alternatively, provide detail on your projections for the paraplanner. You can include a Recommended scenario and up to 3 alternative scenarios. Provide the detail in the Paraplanning Notes https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ab1b7682-33e3-43a9-bce2-4f311fd0fbaa/investment+strategy.png iC2 App Tips - Completing The Xplan SOA Request Form - Select where your Investment Portfolio recommendations have been picked IPS WealthSolver Text If your investment recommendations have been made in WealthSolver, you can select the scenario from the WS module https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b32501eb-87fe-49d1-94ca-ef69ff7d3fdd/fee+disclosure.jpg iC2 App Tips - Completing The Xplan SOA Request Form - Select your Fee Disclosure inlcudingf any upfront Advice Preparation Fees, Brokerage Fees and Ongoing Advice Fees. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f4e1ddde-f627-44d3-ba61-6f5a30f58b7d/ongoing+fees.png iC2 App Tips - Completing The Xplan SOA Request Form - For any ongoing or fixed term agreement fees, pick the fee type, payment frequency and annualised fee amount https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/93a10d5e-8567-4ab7-9172-40bc5f64d79d/final+notes.png iC2 App Tips - Completing The Xplan SOA Request Form - Provide any final notes for your paraplanner (if required). https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/984bd3c5-0620-4045-951c-083a5c6daabf/merge+request.png iC2 App Tips - Completing The Xplan SOA Request Form - Merge the SOA Request Form for your paraplanner https://www.icomply2.com.au/ic2app-tips/creating-an-soa-request monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/42189450-1013-4f97-9147-66327176f79e/add+new+soa+request.png iC2 App Tips - Creating an SOA Request - From the top navbar, select ‘Add New’ Then select ‘New SOA Request’. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/8af4c3ef-8efd-4476-b861-57c6bbd121e9/SOA+Popup.png iC2 App Tips - Creating an SOA Request - Search your client from your source CRM. The adviser will be pre-populated from the source CRM Complete the Add SOA Popup with the relevant details. You can upload your SOA Request Form to the request from the Popup and assign the request to your paraplanner. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/116df2f1-2bcd-4d79-bc1e-8d5575067341/SOA+details.jpg iC2 App Tips - Creating an SOA Request - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/ic2app-tips/uploading-unallocated-file-for-revex monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5f0a5187-25a0-401e-ac2a-570edb396cc4/Outstadnings.png iC2 App Tips - Uploading Outstanding Files For Revex - From the Revex Portal, click on Revex Outstandings. Then click ‘Upload File’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/560debc0-aaa4-4c98-9dc9-8a75a07094ec/New+RCTI.png iC2 App Tips - Uploading Outstanding Files For Revex - Fill out the Add New RCTI File popup and click save. Ensure you upload the RCTI file for Revex to allocate the Revenue to the adviser/practice. https://www.icomply2.com.au/ic2app-tips/generating-service-agreements monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/cffc7984-7983-4d40-b386-31ec20f1b237/service+categories.png iC2 App Tips - Generating Service Agreements - Click on the Settings Icon, and click on Service Categries https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/94355d67-b6d1-4996-86d2-2542a1372d83/add+category.png iC2 App Tips - Generating Service Agreements - Click the add icon to add a new service category. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5cef61da-b376-40d6-a2a3-17ae60c42c5b/service+category+details.jpg iC2 App Tips - Generating Service Agreements - Give the service category a name. Add the details of the services to be provided under your agreement. Click Save. You can edit your service categories at any time. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c1600b78-cb0c-4a6d-81eb-3863c01aacf2/create+new+agreement.png iC2 App Tips - Generating Service Agreements - Click ‘Create New Agreement’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c9ca75c4-5ad6-4c4c-8631-7b81b0c95940/agreement+popup.png iC2 App Tips - Generating Service Agreements - Fill out the Service Agreement popup. You can choose to generate either an Ongoing Agreement or Fixed Term Agreement. When setting the Reference Date, enter either the date agreed with the client, or the 12 month anniversary date. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ae4966c4-1ddc-4a4e-98df-603bd3117110/generate+agreement.png iC2 App Tips - Generating Service Agreements - Click ‘Generate Agreement’. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b5499e7c-0f79-478f-83d3-702a2f388f67/select+service+category.png iC2 App Tips - Generating Service Agreements - Select the service category from the dropdown. This will populate the letter with the details of the services to be delivered. Click Next https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5ddee178-60ce-4d11-8dc6-4e457ffd4140/add+fee+details.png iC2 App Tips - Generating Service Agreements - Click the add icon to add the fees to be paid under the agreement. Select the client, input the product and the fee payable and frequency. Click Print to generate your agreement. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/a2216316-822e-4649-8c60-a865e54d0b22/agreement+letter.png iC2 App Tips - Generating Service Agreements - Your Agreement will be generated and downloaded to your device. Finalise the agreement, and save it as a PDF. Upload the final PDF’d document to the Agreement Letter section. https://www.icomply2.com.au/ic2app-tips/end-of-month-pay-runs monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/6b8b840d-0bc2-44cb-a3d2-8bf55be7cc82/connect+to+xero.png iC2 App Tips - Processing Adviser Pay Runs - From the top navbar, click the xero icon. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/97155de5-ffa6-4989-af7e-faaff513429e/Proceed.png iC2 App Tips - Processing Adviser Pay Runs - Click the Proceed button to confirm you wish to connect your Revex Portal to Xero From here, you will be re-directed to Xero to provide your login details and select the organisation you wish to connect. Once connected, the xero icon will change to green, indicating you are now successfully connected. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/dda7be95-de0f-450b-b0b2-c01d4ffbe141/xero+contact+id.png iC2 App Tips - Processing Adviser Pay Runs - You can access the unique Contact ID from the URL in Xero. You can raise a support request to save the xero Contact ID to the list of practices. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/e5c61e24-68ff-4ede-980d-d03d63e3f728/xero+contact+IDs.png iC2 App Tips - Processing Adviser Pay Runs - You can see your list of practices and the Xero Contact ID’s in the Compliance Hub (Compliance Manager’s only) https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5debfb1a-c1a2-4a9e-9ce5-9379f5fb7575/revex+settings.png iC2 App Tips - Processing Adviser Pay Runs - From the Purchase Orders section, select the settings icon. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2448b718-a2e6-4ab6-9fbf-6dbf8679117b/adding+a+deduction.png iC2 App Tips - Processing Adviser Pay Runs - To add a line item, click the + icon. Fill out the line items and click the tick icon. The account, item code and tax rate dropdown inputs will call your list of accounts from xero, using the API integration. Select the accounts to be populated from xero. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f8efe56e-185e-447f-8847-b3eaf5cfe154/example+deduction.png iC2 App Tips - Processing Adviser Pay Runs - Make it stand out Example List of Deductions https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/96c65f07-740a-4d02-8a30-9e57a882bfca/create+PO.png iC2 App Tips - Processing Adviser Pay Runs - Click ‘Create Purchase Orders’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ef889b18-916a-43e8-9acf-911400dba95f/Purchase+Orders.png iC2 App Tips - Processing Adviser Pay Runs - Fill out the create purchase orders popup. The Reference input refers to a reference for this pay run. In this example, we have used January 2025. Where you have multiple practices, you can select which practices you wish to create a purchase order for. Then click ‘Create’. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ec4163b3-2487-4be9-9535-bd48372b219c/List+of+POs.png iC2 App Tips - Processing Adviser Pay Runs - Once created, you will see a list of purchase orders for each practice. You can show/hide the underlying line items by expanding/minimising the Purchase Order. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/6b6eabd4-d33f-40ad-b662-1f9a38c23505/add+revenue.png iC2 App Tips - Processing Adviser Pay Runs - Add practice revenue from the revex reports https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/51175412-bfad-4c48-93b1-d3afa42c0c9d/update+to+approved.png iC2 App Tips - Processing Adviser Pay Runs - Once all your Purchase Orders are complete, update the Status of each Purchase Order to Approved https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/bf478d27-4e65-440b-b458-ba83dc5d7ba4/print+purchase+order.png iC2 App Tips - Processing Adviser Pay Runs - Print the Purchase Order to send to the practice https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f1a53a5b-87e0-43f2-816e-fbb35d15a2c2/send+to+xero.png iC2 App Tips - Processing Adviser Pay Runs - From the list of purchase orders, tick the checkbox for those that you wish to create a Bill in Xero. Click the ‘Send to Xero’ button to create the list of Bills in your Xero. https://www.icomply2.com.au/ic2app-tips/setting-up-project-templates monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/638c2cfb-9a31-4315-9c49-aca07391b870/iC2+templates.png iC2 App Tips - Setting Up Project Templates - From the left menu select Project Templates From the ‘view as’ dropdown, you can see a list of pre-built iC2 Templates in the Template Library. You can click on the template a preview the list of tasks. If you want to use the template, simply copy the project and customise it to make it your own. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/e40bc337-bc29-416f-a471-c5ebde32e68f/buikld+templayte.png iC2 App Tips - Setting Up Project Templates - Click Build Templtae button https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/e2775764-1c32-46d8-8a49-d06fc1ecd200/templaet+name.png iC2 App Tips - Setting Up Project Templates - Give your project template a name and click Create Template button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/516a6811-a0c1-494c-95f3-e52dc137dad0/edit+project.png iC2 App Tips - Setting Up Project Templates - Assign a project colour, and share the template with your team. You can switch on Task Automation which will update the status of the next task to ‘Ready to Strat’ when the previous task in changed to ‘Done’. Click the + icon to create a new task for the project. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/40a4b2c4-6eac-4044-8f5c-950123bb2d9a/add+task.png iC2 App Tips - Setting Up Project Templates - You can start adding your tasks into the Project Template. You can organise your tasks into Stages, and write a description of what you want done in the task. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c982ddf9-32a6-4d06-8a6e-bde39e3f8a2c/pre+assign+tasks.png iC2 App Tips - Setting Up Project Templates - You can pre-assign certain tasks to your team members. That means that your team can work on the project together. If you have switched on Task Automation in your template, the team member will be assigned the task when it is their turn to start working in the project. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/588e94a3-1151-4e12-99ad-6aea100f4b89/my+project.png iC2 App Tips - Setting Up Project Templates - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/ic2app-tips/creating-a-news-release monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/8e521d30-e8e2-41a5-b1eb-3116fa5d251b/create+news.png iC2 App Tips - Creating a News Release - Click the + icon next to News. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/939e9dea-b2ea-44be-bdca-724825ba95d9/news+popup.png iC2 App Tips - Creating a News Release - Give the News Release and add a cover photo The title will be populated as the email subject. The cover photo will be displayed in the News carousel in the iC2 Home Page Once you click Create, the email builder will pop out in a new tab. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/11fccf36-ee3f-4179-a521-66824e7b439f/Email+Builder.png iC2 App Tips - Creating a News Release - You can build your news release using the dynamic email builder. You are able to add elements such as test, images, buttons and code into your email. Tip: Make sure to regularly save your news release using the save icon. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2f8645cb-479c-4152-92db-e562c8738ad0/send+news.png iC2 App Tips - Creating a News Release - Once you have built your news release, click the send icon in the top right. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5254f186-3e05-454c-b741-a1de940420b2/send+email.png iC2 App Tips - Creating a News Release - Select the recipients of your news release You can also preview your email and the recipients using the Preview button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/7847c30c-8198-417b-83a4-2b221f5f900e/news+carousel.png iC2 App Tips - Creating a News Release - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/ic2app-tips/starting-a-new-project-cj4sd monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/bb2614d1-2518-44be-ba7c-003a2c6d4aa3/invite+new+user.png iC2 App Tips - Adding a Shared User - From the top left of the navbar, select ‘Invite New User’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c22d437c-cec7-4478-bb88-72fdb32b77ca/add+shared+user+popup.jpg iC2 App Tips - Adding a Shared User - Enter the users email address and click Search. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/9d6e1ef2-72f4-4c39-9281-e59422c8b573/user+found.png iC2 App Tips - Adding a Shared User - User Found If the user already has an account, you can click ‘Add Shared User’, and the user will be sent an invite email to accept your invite to work together/ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/a6534efa-bccc-4728-864d-efe10f89dd12/user+not+found.png iC2 App Tips - Adding a Shared User - User Not Found If the user does not already have an account, you will be prompted to give the user a User Name and send an invite email to register a new account. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/7ed8c5fd-bfc9-4714-9289-d2653ffd877d/share+poject.png iC2 App Tips - Adding a Shared User - Share the project with other members of your team. You can create groups of team members into a ‘Team’ for your Projects in the user profile section of iC2. https://www.icomply2.com.au/ic2app-tips/connecting-to-xplan-or-worksorted monthly 0.5 2025-05-14 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f89e9e88-6796-4d90-91a3-1892ac31ac0d/iress+open.png iC2 App Tips - Connecting to Xplan or Worksorted - Contact your site administrator to enable the API. From the quick nav bar, search ‘Iress Open’. Click on the icomply2 tile to activate the API connection https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/7e5dfe5d-9fae-4904-a4e6-c6774fa48cd4/connect+crm.png iC2 App Tips - Connecting to Xplan or Worksorted - From the top navbar, select your CRM Logo that you want to connect to. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/d29ba77e-54d1-4a69-a094-1fdb903a5c93/connect.png iC2 App Tips - Connecting to Xplan or Worksorted - Click Connect from the Connect to Xplan Popup https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/6ac2b06f-06f2-4ad2-8b53-df1bd3875c02/green+dot.png iC2 App Tips - Connecting to Xplan or Worksorted - Once connected, you will be redirected back to iC2 Projects. You will now notice the green dot under the CRM Logo. This means that your iC2 Projects App is successfully connect to the CRM. https://www.icomply2.com.au/ic2app-tips/starting-a-new-project monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/11e1e916-5580-410b-a131-2f76feb53109/new+project.png iC2 App Tips - Starting a New Project - From the top navbar, select ‘Add New’ Then select ‘New Project’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/83d5a6de-6178-4ab7-a2bc-51d4d47a815c/fill+out+popup.png iC2 App Tips - Starting a New Project - Select from a Project template or start a blank project. Give the project a name, assign it to a client and allocate the new revenue to be generate by the project. Finally, click ‘Start Project’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/7ed8c5fd-bfc9-4714-9289-d2653ffd877d/share+poject.png iC2 App Tips - Starting a New Project - Share the project with other members of your team. You can create groups of team members into a ‘Team’ for your Projects in the user profile section of iC2. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/83cda508-87b0-4322-b1ef-7dbadeb401d5/project+tasks.png iC2 App Tips - Starting a New Project - Start working on your Project You can pre-assign tasks to team members using the Project Template feature. All team communication can be done from within the Project. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/23ad40b1-76d3-4df6-a99f-954f43eb3976/add+new+task.png iC2 App Tips - Starting a New Project - You can add a new task by selecting the ‘+ icon’ Fill out the details of the new task including the Subject, Stage, Priority, Due Date, Assigned To and Status. Once created, you can edit the task to add in the instructions of what you want completed in the task https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/81ede9a5-fc05-4cfc-80f6-7a64ddcfc605/settings.png iC2 App Tips - Starting a New Project - You can adjust the settings of your Project using the Settings Icon. In the settings, you can edit the Project name, Client and Revenue. You can also toggle on notifications and Task Automation. The Task Automation feature will automatically update the status of the next task in the Project to ‘Ready To Start’ once a task have been ‘Done’. Finally, you can update the Status of the Project to Completed once all tasks are Done.. https://www.icomply2.com.au/ic2app-tips/integrating-ai-into-your-advice-process monthly 0.5 2025-05-14 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/9544d701-e36c-46b3-96d5-0920c9bc34db/Advice+Process.png iC2 App Tips - Integrating AI Into Your Advice Process - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/613fbfc8-4e57-4c68-bc71-6ccb634ff552/Record+Initial+Meeting.png iC2 App Tips - Integrating AI Into Your Advice Process - When it comes to maximising AI, data is key. And there is no better way of gathering data than recording your client meetings. There are a few tools you can use to record and transacribe client meetings. Microsoft Teams: If you do a lot of online meetings, Micorosft Teams is your BFF.. Upgrade your subscription to Premium to access meeting trsancription and meeting summaries. Otter.ai: If you meet clients in person, you can record the meeting and get a full transcription from otter.ai. Paradino/Fintalkr: These tool are advice specific tools, for recording meetings and generating file note summaries. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/0f9042d9-876c-4e1b-8f14-501ee260dabd/File+Notes.png iC2 App Tips - Integrating AI Into Your Advice Process - Prepare your fact find, product comparisons, file notes and any other supporting docs. These can be saved in either docx. or PDF format. Tip: Using an online Fact Find solution also helds to efficiently collect the clients fact find data. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c0dcf913-4f62-4f8e-9f26-09e53b702c56/SOA+Request.png iC2 App Tips - Integrating AI Into Your Advice Process - Like recording the initial meeting, you can also record your SOA request. Some advisers will have a preference here. Some like to think as they type, whilst others are talkers. Again, you can use tools like Microsoft Teams, otter.ai etc to record your SOA Request and prepare the transcription . https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/abecf295-bb6d-4795-9b39-e5c68627ef12/upload+to+ivana.png iC2 App Tips - Integrating AI Into Your Advice Process - Upload all your files to Ivana You can refer to the link below for full instrutions on how to upload files to Ivana A Guide to Using Ivana as a paraplanning assistant - iComply2 One uploaded, you can use Ivana as a paraplnning assistant over your advice process data. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/7003dc1b-722c-4491-9321-1c2515e060e3/ivana+to+xplan.png iC2 App Tips - Integrating AI Into Your Advice Process - Plug your responses from Ivana into your Xplan SOA Wizard, or any other CRM software. Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/ic2app-tips/creating-direct-debits-in-ic2-revenue-app-via-ezidebit monthly 0.5 2025-05-14 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/d76072db-8709-46d0-b079-c9e45b19f8d3/Create+New+Direct+Debit.png iC2 App Tips - Creating Direct Debits in iC2 Revenue App via Ezidebit - From the Left Menu, select Direct Debit. Click the ‘Create Direct Debit’ button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/eb9728b9-1a63-4c13-b70e-67ce6d3a09c9/DIRECT+DEBIT+FORM.png iC2 App Tips - Creating Direct Debits in iC2 Revenue App via Ezidebit - Fill out the Direct Debit Request (DDR) Form As iC2 Revenue App is connected to your primary client CRM, you will be able to search your client and pre-fill all the client details from your CRM (Xplan, iC2, Worksorted). Please ensure you upload a copy of your signed Annual Advice Agreement (AAA) to the direct debit. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/0d8aac8b-41e0-4c5b-b5bc-e91e553401ec/Copy+Link.png iC2 App Tips - Creating Direct Debits in iC2 Revenue App via Ezidebit - iC2 Revenue App will generate a payment link to be sent to your client. You can email the link to your client to input the bank account or credit card details and signed the direct debit agreement. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/77b5ae98-2282-40b9-a1cf-54f14affcb17/new+direct+debit.png iC2 App Tips - Creating Direct Debits in iC2 Revenue App via Ezidebit - Make it stand out Once created, you will see a new direct debit with the status ‘Awaiting Signature’. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1d3522e0-a849-4147-b35f-56ac482061ef/signed+ddr.png iC2 App Tips - Creating Direct Debits in iC2 Revenue App via Ezidebit https://www.icomply2.com.au/ic2app-tips/a-guide-to-completing-a-compliance-file-review monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/136c279c-0734-4645-8a28-804bec870278/Create+New+Review.png iC2 App Tips - A Guide to Completing a Compliance File Review - From the Left Menu, select Compliance Review. Then click the Create New Review button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f3275907-ea2d-4088-ae3d-537e9397c607/New+Review+Form.jpg iC2 App Tips - A Guide to Completing a Compliance File Review - Fill out the new review popup, including the review type, client details and adviser details. In the Key Advice Documents section, you will need to look through the files provided by the adviser and enter the date of the various key documents. Once completed. click the Save button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2be4abcf-118c-44a3-83de-67c96eedde6e/Start+Review.png iC2 App Tips - A Guide to Completing a Compliance File Review - To start the review, click on the Start Review button https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/21293940-969a-4792-9c3c-95678a965a3f/Complete+Review+Steps.png iC2 App Tips - A Guide to Completing a Compliance File Review - Move through the wizard and assess whether the file fails or fails each best interest duty step. Based on the customer file, did the adviser pass or fail this step? Select the most appropriate response based on your findings. Tailor the response to give more detailed reasoning to support your findings. If the adviser failed this step, add your observations made. Move to the next step. Continue this process for each step. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5f32dd33-faff-466c-b6dc-966ae4e6225e/Add+Observation.png iC2 App Tips - A Guide to Completing a Compliance File Review - To add a new observation, click the add icon https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/8d9a669f-a771-4180-aa14-69d60ef368e7/Add+Observation.png iC2 App Tips - A Guide to Completing a Compliance File Review - Throughout the review process, you may make some observations about the file that the adviser or compliance team may need to remediate. The observation dropdown has a list of sample common file observations. Fill out the details of your observations and include any actions required. Make sure you explain your observation in detail, and include any remediation actions that need to be taken by the adviser or compliance team. This may include raising a reportable situation. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2e8fbe9b-e84d-4c35-929c-b02f801f3981/Print+Review+Report.png iC2 App Tips - A Guide to Completing a Compliance File Review - Once you have completed your file review You can print the review report by clicking the print icon. https://www.icomply2.com.au/ic2app-tips/raising-support-requests monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/012f551c-79f8-4faa-a296-e325487b3408/my+tickets.png iC2 App Tips - Raising Support Requests https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/191b64d7-b443-4ab5-8b02-8dd7d8fdbf8c/raising+a+ticket.png iC2 App Tips - Raising Support Requests - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/ic2app-tips/invoicing-solved monthly 0.5 2025-05-19 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/e66179da-5717-43e2-aa7b-35464764832f/invoicing+system.PNG iC2 App Tips - Invoicing, solved - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2aa79844-01bb-43fd-b8f0-47b286acf175/cretae+invoice.png iC2 App Tips - Invoicing, solved - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/fab3cd3b-956d-4775-9d7f-2fb4168259dc/new+invoice.PNG iC2 App Tips - Invoicing, solved - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/ic2app-tips/tag/Policy monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Invoice monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Compliance monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Support monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Revex monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Projects monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Pay monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Templates monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Users monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Xplan monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Ongoing+Agreement monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Approved+Product+List monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Direct+Debit monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/News monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Policy+Register monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Service+Agreement monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/OSA monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Annual+Agreement monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/AFSL+Policies monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Ticket monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Pay+Run monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/SOA monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/File+Review monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Paraplanning monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/AI monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/SOA+Request monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Breaches monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Audit monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/benefits+register monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Shared+User monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Revenue monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/APL monthly 0.5 https://www.icomply2.com.au/ic2app-tips/tag/Ezidebit monthly 0.5 https://www.icomply2.com.au/sara-tips daily 0.75 2025-11-02 https://www.icomply2.com.au/sara-tips/7ccex94ofnui36bzy0os38tk5pavf3 monthly 0.5 2025-06-27 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/e999f063-0648-4c5b-ae0d-9d3a6026a265/Fail+Outcome.png SARA Tips - Update & Re-Check Feature - If SARA has identitied a Fail, cklick the “Update and Recheck” button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c94e65a0-1197-43cc-b3ec-db625323450e/Copy+SOA.png SARA Tips - Update & Re-Check Feature - Copy the relevant section of your updated SOA This could be data SARA has missed, or updated data that SARA had flagged as needing to be updated. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ff616d70-6538-4ad1-aa25-c3f3d4397281/paste+data.png SARA Tips - Update & Re-Check Feature - Paste your updated SOA data into the popup and click Submit Recheck SARA will run the compliance check on your newly submitted data, and display the findings in the report builder. https://www.icomply2.com.au/sara-tips/protecting-personal-information monthly 0.5 2025-06-06 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ca804434-3af0-431b-972c-22ac8806dfca/PII+Image.png SARA Tips - Protecting Personal Information - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/sara-tips/sara-now-has-vision- monthly 0.5 2025-05-21 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/82056ab2-3c98-4537-9e04-886a7ce96af3/SARA+now+has+vision.png SARA Tips - SARA Now Has Vision - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b4c38095-29ef-4751-8f60-8f9d58a37fb2/document+vision.png SARA Tips - SARA Now Has Vision - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/sara-tips/2mnjhrbrgweae7ru3cwb6kwchcvls3 monthly 0.5 2025-05-21 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/72dad7ed-5492-4ae4-9cd1-9bb0bdb5425e/Custom+Compliance+Checks.png SARA Tips - Creating Custom Compliance Checks - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/14fde3b6-1851-427b-ae3a-8962fb196746/SARA+Settings.png SARA Tips - Creating Custom Compliance Checks - To access the custom compliance checks, click on ‘SARA Settings in the bottom left of the menu https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/33c81765-e669-4567-9370-c58babec4642/checkbox+custom+checks.png SARA Tips - Creating Custom Compliance Checks - From the SARA Settings menu, tick the ‘I want to create my own custom compliance checks’ box https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/a1194dbf-4879-47c6-96d9-3c6b345b0ddb/default+prompts.png SARA Tips - Creating Custom Compliance Checks - Click Copy Default Checks button. The SARA app will create a copy of all the default checks and save them to our licensee environment. Once copied, you can edit the checks to your AFSL needs and preferences. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/715ec999-30bd-46b1-aab0-e3c5a14af159/custom+check+button.png SARA Tips - Creating Custom Compliance Checks - Click the ‘Create Custom Check’ button https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/46f35ef4-8388-4cd9-a061-6da056d5b0b7/Custom+Compliance+Check+Popup.png SARA Tips - Creating Custom Compliance Checks - Fill out the Custom Compliance Check Popup You can use the ‘Advice Type’ and ‘SOA Inclusion’ options to control when the compliance check is run. When the user selects these options, your custom check will run. If you want the check to run on every SOA as default, leave the SOA Inclusion section blank. https://www.icomply2.com.au/sara-tips/loading-an-soa-for-review monthly 0.5 2025-03-01 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b0bd6e50-61f3-4bb5-9aa4-2e86902f3c87/4.png SARA Tips - Loading an SOA For Review - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2fa9bc90-48f3-4ea3-a80d-e2d1c28b0b59/new+adviser.png SARA Tips - Loading an SOA For Review - From the top navbar, select ‘Add New’ Then select ‘New Adviser’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/00d0a444-0ffd-46d0-876c-dc52464bd3ff/add+adviser+popup.png SARA Tips - Loading an SOA For Review - Fill out the adviser details in the Create New Authorised Representative Popup https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f8d509aa-8ba0-426a-9aac-f8a199863279/create+new+client.png SARA Tips - Loading an SOA For Review - Create a new client in SARA by ticking the Create New Client checkbox. Then click Next https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/8e56aff3-d307-432a-bc05-9851d2f93381/new+client+details.png SARA Tips - Loading an SOA For Review - Add the client details into the form. You can create a new client category by clicking the plus button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/a30bc59e-eaf3-421f-8d82-6a77c63d5ab0/example+client.png SARA Tips - Loading an SOA For Review - Your client will now appear in the Search Client bar. Your client has been created and you can now click ‘Next’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1284b240-cfd2-47b4-a3de-2481c17c2bcb/Screenshot+2025-03-01+182912.png SARA Tips - Loading an SOA For Review Select the type of advice you are providing, and click ‘Next’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/17dbada9-6625-415b-bcfc-5c17ef3825d4/Screenshot+2025-03-01+183047.png SARA Tips - Loading an SOA For Review - Select the areas of advice you have included in your SOA, and click ‘Next’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f40baa5c-8ef0-41b3-9e02-2dd63ffd39a5/Screenshot+2025-03-01+184206.png SARA Tips - Loading an SOA For Review - Upload your SOA and supporting docs to SARA, and click ‘Upload Document’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/9782a53f-b087-43a5-9fdd-71e0241e3586/Screenshot+2025-03-01+184609.png SARA Tips - Loading an SOA For Review - SARA will ingest your document/s and run a list of compliance checks on the document/s The process will take 3 - 5 minutes to complete https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/40adb433-68d4-4842-bdd8-4b4d98bf496e/Screenshot+2025-03-01+184825.png SARA Tips - Loading an SOA For Review - SARA will display the Report Builder You can assess the responses from SARA on each of the checks. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/37532e56-9413-45c0-8ff1-17ff56e31a77/print+report.png SARA Tips - Loading an SOA For Review - Click the ‘Print’ button on the top right of your screen to download the SARA findings into a Compliance Report https://www.icomply2.com.au/sara-tips/user-roles-in-sara monthly 0.5 2025-02-21 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2e904556-3208-4d51-9c3c-4a37e6aff242/user+roles.png SARA Tips - User Roles in SARA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/22eaa949-eee5-44dc-bfc9-c06982bbad96/org+chart.png SARA Tips - User Roles in SARA - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/sara-tips/configuring-the-xplan-integration monthly 0.5 2024-11-15 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/9878dc42-1ba2-473d-a58c-a6e63787c6c1/Xplan+Integration.png SARA Tips - Configuring the Xplan Integration - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f4154559-70a0-4803-aff6-68fc93277355/connect+to+xplan.png SARA Tips - Configuring the Xplan Integration - From the top navbar, click on the Iress Icon https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f52da600-235f-432b-889f-2edbef5acb3e/connect.png SARA Tips - Configuring the Xplan Integration - From the Connect to Xplan Popup, click ‘Connect’ https://www.icomply2.com.au/sara-tips/adding-team-members monthly 0.5 2024-11-15 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b1e1bdfa-e455-4c95-8f5e-803d3571bef6/Add+a+heading+%281%29.png SARA Tips - Adding Team Members - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/41f0d3d5-7a6c-4612-a7a6-985a0c1e0250/User+Profile.png SARA Tips - Adding Team Members - Select the ‘Me’ Icon from the navbar in the top right corner. This will open your user profile in a new tab. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5a229098-5efe-4f01-a6d9-3459257a7bed/User+Management.png SARA Tips - Adding Team Members - From the Left menu, select ‘User Management’. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/01d52887-286d-4908-baa0-fa4b30a1f530/add+user.png SARA Tips - Adding Team Members - From the User Management Element, click ‘Add User’ button. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/bbbe59d3-ee20-478b-9da3-22a487f9aa16/new+user+popup.png SARA Tips - Adding Team Members - Complete the Add User popup. https://www.icomply2.com.au/sara-tips/what-about-saras-data-security monthly 0.5 2024-11-15 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c65e50a6-346a-4af9-a919-ba3e8bf33ced/SARA+Cyber+Secuirty.png SARA Tips - What About SARA’s Data Security - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/sara-tips/a-guide-to-using-sara monthly 0.5 2025-11-02 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/e47016f7-ab2a-42b9-951b-d544e6676687/Summary%2Bof%2Badvice.png SARA Tips - Assessing SARA’s responses - SARA provides a summary of the advice under the following headings: 1. Objectives: List the client objectives. 2. Scope of Advice: Outline the agreed scope of the advice and any limitations to the advice. 3. Strategy Recommendations: List and summarise each of the strategic (non-product) recommendations made by the adviser. 4. Product Recommendations (if any): List and summarise the recommendations to obtain, maintain or rollover a superannuation or investment product. 5. Insurance Recommendations (if any): List and summarise the insurance recommendations. 6. Disclosure: Summarise the fees and disclosure section of the advice., including any ongoing or fixed term agreements. Action Required: Cross Reference the response from SARA with the SOA document. Update any sections that need editing as required. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/388e41c1-5a63-4df8-8ed9-c0e43cafd8ef/identifiying%2Bobjectives.png SARA Tips - Assessing SARA’s responses - Audit Question: Did the adviser identify the objectives of the customer that were disclosed through instructions? SARA will list out the client objectives and critically analyse each objective. The customer’s objectives should be specific, measurable and prioritised. The objectives that prompted the customer to seek advice should be clear and recorded in the customer’s own words. The Statement of Advice (SOA) should clearly explain why the customer is seeking advice and the outcomes the customer wants to achieve. The objectives should allow each customer’s relevant circumstances to be taken into account and is likely to result in advice that reflects the customer’s relevant circumstances. Action Required: Cross check SARA’s findings with the SOA. Did the customer file pass or fail this step? Why/Why not? If the objectives identified are not clear or specific the adviser would fail this step. Outline that this is a breach of safe harbour and s961B(2)(a), and what steps the adviser can take to remediate the file. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1fdb8570-472a-417b-88cc-75a17df97b63/Financial%2BSituation.png SARA Tips - Assessing SARA’s responses - Audit Question: Did the adviser identify the financial situation and needs of the customer? SARA will list the following details: the client/s personal circumstances including age, relationship status and family situation; health status total income, expenses and net cashflow total assets total liabilities superannuation funds name and balances any pension funds name and balances insurance policies names and benefits Action Required: Cross check SARA’s findings with the SOA. Did the customer file pass or fail this step? Why/Why not? If the customer file does not demonstrate that the adviser adequately identified the customer's financial situation and needs, the customer file would fail this step. Outline that this is a breach of safe harbour and s961B(2)(a), and that the adviser needs to review the current financial situation with the client to obtain up to date and accurate information. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ea99e649-9c69-4f65-b411-5ce07bb4eb8c/step+4.png SARA Tips - Assessing SARA’s responses - Audit Question: Has the adviser identified the clients risk profile? What was the risk profile identified for the client/s? Is this risk profile appropriate for the clients personal circumstances? When assessing the appropriateness of the risk profile, consider the clients age, assets, income and investment timeframe. A stable financial situation with a long investment horizon might allow for higher risk investments. Action Required: Cross check SARA’s findings with the SOA. Did the customer file pass or fail this step? Why/Why not? If the adviser has not identified the client/s risk profile, or the risk profile does not seem appropriate for the clients age or investment timeframe the adviser fails this step. Outline that this is a breach of safe harbour and s961B(2)(a), and that the adviser needs to review the client risk profile to ensure it is appropriate for the client circumstances. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/d7d3062a-0f2b-417c-a156-d77fbafde488/step+5.png SARA Tips - Assessing SARA’s responses - Audit Question: Did the adviser identify the scope of the advice sought by the customer and, where relevant, limit the scope of the advice accordingly? SARA will outline the agreed scope of advice. If the adviser has limited the scope, SARA will outline what has been limited and why it has been limited. Do the recommendations made by the adviser reflect the scope that was decided with the customer? Did the adviser provide recommendations within the boundaries of the agreed scope? Action Required: Cross check the response with the SOA and investigate whether the adviser's recommendations were within the bounds of the agreed upon scope. Did the customer file pass or fail this step? Why/Why not? If the adviser did not identify the scope of advice, or provided advice that was outside in the bounds of the agreed scope, the adviser fails this step. Outline that this is a breach of safe harbour and s961B(2)(b)(i), and that the adviser needs to review the scope of advice with their client. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b673a9dc-dc9a-46c3-849b-d8486fdebe9f/step+6.png SARA Tips - Assessing SARA’s responses - Audit Question: Has the adviser made a recommendation to maintain or obtain a superannuation or investment financial product? Where a superannuation or investment financial product is recommended, SARA will asses if it was reasonable to recommend a financial product, taking into account the reasons why the customer sought advice? What are the reasons why the adviser believes the recommended superannuation or investment products are suitable for the customer. It should be clear that the recommended superannuation or investment product meet the stated objectives and needs of the customer. Action Required: Cross check the response from SARA with the recommendation in the SOA. Does the adviser pass or fail this step? Why/Why Not? If there is a clear link between the clients stated objective and how the recommended superannuation or investment product meets that objective, the adviser passes this step. If the recommended superannuation or investment products do not meet the stated objective of the client, the adviser fails this step. Outline that this is a breach of safe harbour and s961B(2)(e), and what the adviser needs to do to remediate the file. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ad403770-e9dd-408d-b8b2-7f2d9ff64448/step+7.png SARA Tips - Assessing SARA’s responses - Audit Question: Has the adviser made a recommendation to maintain or obtain a superannuation or investment financial product? If a superannuation or investment product has been replaced, check for the following: 1. Did the adviser consider the clients existing superannuation or investment product and clearly explained why it is not appropriate? Failing consider the clients existing product is a breach of s961B(2)(e). 2. Does the recommended product satisfy the clients stated objective? 3. Has the adviser provided a detailed fee comparison table in the Product Replacement section? 4. Does the replacement of product result in lower fees? If the recommendation does not result in lower fees, how does the increase in fees meet the clients stated objective? 5. Has the adviser outlined other products that were considered? If so, list what other products were considered and why were they discounted? Actions Required: Cross check the response from SARA and the recommendations made in the SOA. Does the adviser pass or fail this step? Why/Why Not? If the files meets the above criteria, the adviser passes this step. If the file does not meet the criteria, the adviser fails this step. Outline that this is a breach of safe harbour and s961B(2)(e), and what the adviser needs to do to remediate the file. If the adviser had not replaced superannuation or investment product, this step is not applicable. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/cce066b2-d59f-479f-a6c3-1bf7ab5b1444/step+8.png SARA Tips - Assessing SARA’s responses - Audit Question: Has the adviser made a recommendation to buy and/or sell any investments? SARA will list and summarise the recommended transactions to be made. Where an investment portfolio is recommended, is the asset allocation within the client’s risk profile? Is there a variation outside the standard range of ±10% for each asset class? Does the adviser adequately explain any variations? Actions Required: Cross the SARA’s response with the portfolio and asset allocation in the SOA. Does the adviser pass or fail this step? Why/Why Not? If the recommended portfolio asset allocation variation is within the standard range of ±10%, the adviser passes this step. If there are deviations beyond ±10% (undervariance or overvariance), has the adviser adequately explained the variation? If the adviser fails this step, outline that the adviser needs to review the recommended asset allocation. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/87b52380-cf56-4116-a65d-351a8305814c/step+9.png SARA Tips - Assessing SARA’s responses - Audit Question: Has the adviser based all judgments made, in advising the customer, on the customer’s relevant circumstances? SARA will summarise each of the recommendations made by the adviser and critically analyse each of the recommendations made by the adviser. Looking for clear links between the customer's stated objective and how the advice satisfies that objective. Action Required: Cross check SARA’s response with the SOA. Has the adviser considered the reasons, consequences and alternative strategies considered for the recommendations? Does the adviser pass or fail this step? Why/Why Not? To satisfy s961B(2)(f), a reasonable adviser would believe the customer is likely to be in a better position if the customer follows the advice. If the advice clearly satisfies the client objective, the file passes this step. If the advice does not clearly reflect the customer’s relevant objective, or if there seems to be a mismatch between the objective and the advice, the customer file would fail this step. Outline this is a breach of best interest duty and s961B(2)(f). https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/6c42b23b-8dec-47ab-aab9-1e7ded212305/step+10.png SARA Tips - Assessing SARA’s responses - Audit Question: Where an insurance product is recommended, has the adviser completed a needs analysis to calculate the appropriate levels of cover required? SARA will outline the levels of cover recommended and the basis for the needs analysis in the event of life, total and permanently disablement, traumatic illness and if the client is unable to work. It should be clear that the recommended level of cover meets the clients objectives and needs of the customer. Actions Required: Cross check the SARA responses with the SOA. Does the adviser pass or fail this step? Why/Why Not? If the adviser has completed a thorough needs analysis calculation and there is a clear link between the clients stated objective and the level of cover, the adviser passes this step. If the adviser has not completed a thorough needs analysis, the adviser fails this step. If the adviser has not made a recommendation to maintain or obtain insurance, this step is not applicable. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/559bdd16-e5cf-4e35-8735-3c19a8f65aa9/step+11.png SARA Tips - Assessing SARA’s responses - Audit Question: Has the adviser made a recommendation to replace a life insurance product? S ARA will review the product replacement section of the insurance recommendation for the following: 1. Has the adviser clearly explained why the existing product is not appropriate? 2. Does the recommended product replacement satisfy the clients stated objective? 3. Has the adviser provided a detailed fee comparison table in the Insurance Product Replacement section and included the benefits gained and the benefits lost? 4. Finally, does the replacement of product result in lower fees? Actions Required: Cross check the SARA responses with the SOA. Does the adviser pass or fail this step? Why/Why Not? If the files meets the above criteria, the adviser passes this step. If the file does not meet the criteria, the adviser fails this step. If the adviser has not made a recommendation to replace an insurance product, this step is not applicable. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/f6678c6f-36bd-4699-9fc5-a6ceb91a3031/step+12.png SARA Tips - Assessing SARA’s responses - Audit Question: Does the Statement of Advice include a section that discloses the fees payable by the client? SARA will list the following fees charged by the adviser: A fee for the preparation of the advice. A fee for implementation of the advice. An ongoing or annual advice fee. Upfront commission receivable for life insurance product/s (if applicable). Ongoing commission receivable for the life insurance products (if applicable). Action Required: Cross check the SARA response with the Fee Disclosure section in the SOA . Does the adviser pass or fail this step? Why/Why Not? If the Statement of Advice includes the above disclosure, the file passes this step. If the advisers above remuneration is not disclosed, the file fails this step. If the product fees are not included, the adviser fails this step. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/dd24f75e-08a9-4e46-a2bc-35992299302b/step+13.png SARA Tips - Assessing SARA’s responses - Audit Question: Has the adviser provided the client with an ongoing or annual fee agreement? SARA will summarise the services and costs under the agreement: 1. What are the services to be provided? 2. What are the fees payable under the agreement? Who will pay the fee and from which account? Action Required: Cross check the SARA response with the Fee Agreement. If the files meets the above criteria, the adviser passes this step. If the file does not meet the above criteria, the adviser fails this step https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/38b44589-3b47-42fc-864f-d513745ceffe/Print%2BReport.png SARA Tips - Assessing SARA’s responses - Print the Report Action Required: Click the ‘Print’ button to download report. Once downloaded, you can run a final check before PDF the file. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/cb970a35-d1aa-44c1-a355-08154c6bebe8/Upload%2BReport%2B.png SARA Tips - Assessing SARA’s responses - Action Required: Upload to iC2 SOA Upload the Compliance Report to the SOA Request in the ‘SOA Audit’ section. Update the SOA Status accordingly, and email the adviser with a notification of approval or any changes to be made. https://www.icomply2.com.au/sara-tips/adviser-pre-vetting-guide monthly 0.5 2025-07-17 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/78bbaeea-0044-488a-91c4-d6a64cdf930d/step+1.png SARA Tips - Adviser Pre-vetting Guide - Action Required: Select Add New, and then ‘New SOA Request’. Fill out the details of the SOA Request Popup. Make sure you load up the SOA in the SOA Request https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/8c8ef6ff-acca-4878-a682-2f906349a37a/step+2.png SARA Tips - Adviser Pre-vetting Guide - Action Required: Click ‘Send to SARA’ button .to fill out the details of the SARA review, and upload your SOA. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/134aeebd-9dd1-4b73-a07f-7f6033662fd0/review+type.png SARA Tips - Adviser Pre-vetting Guide - Action Required: Select ‘SOA Pre-Vet’ from the review type. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/271e08ea-f137-47bd-a41e-530bc097ea8c/advice+type.png SARA Tips - Adviser Pre-vetting Guide - Action Required: Select ‘Retail/Personal Advice’ from the advice type. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/5d93685f-e3b5-4ab3-a14a-289d09a008ee/soa+inclusions.png SARA Tips - Adviser Pre-vetting Guide - Action Required: Select the SOA Inclusions that are relevant for your SOA. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ab959970-fda4-4875-8713-9b7ad11ef6e3/upload+docs.png SARA Tips - Adviser Pre-vetting Guide - Action Required: Upload or drag and drop your SOA and any supporting docs. For best results, using document vision, where possible, convert your files to PDF. Click the Upload & Ingest for Pre-Vet button to send your SOS and supporting docs to SARA. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/2ef6e4ce-cf26-4262-bff5-fee2e0354eaf/ingestion.png SARA Tips - Adviser Pre-vetting Guide - SARA will ingest your document/s into the secure document vault for indexing. Once ingested, SARA will run the list of compliance checks on the document/s. You can track the progress by following the green ticks. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/008335ed-5713-4d1a-9b3d-dd44c546fe2a/report+builder.png SARA Tips - Adviser Pre-vetting Guide - Once completed, a new tab will open with the results. You can assess the responses from SARA in the Report builder wizard. Action Required: Read the responses from SARA and cross check SARA’s findings with the SOA. Did the customer file pass or fail this step? Why/Why not? Based on the response, SARA will determine whether the customer files passes or fails each check. You can refer to the assessment guide on the link below for more detailed information on the assessment of each step. https://www.icomply2.com.au/sara-tips/a-guide-to-using-sara https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/ab2718d4-bd6c-4457-9db3-0e6225411847/fail.png SARA Tips - Adviser Pre-vetting Guide - Action Required: If SARA has identified that the file fails the relevant check, you can take the following steps. Update Your SOA: Update your SOA with the correct information. Then use the ‘Update and Recheck’ feature to send the new information to SARA for re-checking. Send to your Compliance Manager: An ‘Adviser Comments’ input will appear. You are able to make a comment on why the advice remains appropriate. This will be reviewed by the Compliance Manager You can now continue to complete the SARA wizard. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/bc03e112-963f-4fb4-b6c2-6593afccad2e/ste+p+4d.png SARA Tips - Adviser Pre-vetting Guide - Action Required: If SARA has identified that the relevant check is Not Applicable, you can mark the check as ‘Not Applicable’, and move to the next check. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/65e59b6b-e79e-4ba6-a6e2-7581c1fdec5c/step+5.png SARA Tips - Adviser Pre-vetting Guide - Action Required: At the completion of the wizard, click the ‘Print’ button to download the Compliance Report Action Required: PDF the final downloaded Compliance Report https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/211d31c1-0df4-4eff-9ba9-d56bf16f6e60/step+6.png SARA Tips - Adviser Pre-vetting Guide - Actions Required: Upload the Compliance Report to the ‘SARA Report’ in the Projects App. Actions Required: If the SOA passed all complaince checks, you can mark the SOA Status as ‘Approved’. If your SOA did not pass all checks it will need a review from the Compliance Manager. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b9fc230f-afbd-47b6-a9a9-43e383f2fb09/complaince+review.png SARA Tips - Adviser Pre-vetting Guide - Actions Required: Update the Status of the SOA to ‘Compliance Review’. This will notify your Compliance Manger that it needs checking. Ensure a copy of your SOA is uploaded in the SOA Doc section. https://www.icomply2.com.au/ivana-tips daily 0.75 2025-01-10 https://www.icomply2.com.au/ivana-tips/introducing-advice-projects monthly 0.5 2025-01-10 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/66ad91ed-5537-4c92-a274-ac6ca7e1e49a/New+Project.jpg Ivana Tips - Introducing Ivana’s Advice Projects - From the Left menu, click on the ‘+’ icon to create a new Project https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/afc5f164-b6ba-4935-a1d5-f223929f230b/name+your+project.jpg Ivana Tips - Introducing Ivana’s Advice Projects - Give your Project a name, and click Create Project. The name of your Project should be unique to avoid confusion. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c333022f-f4ba-4b71-814d-cf68af572a14/add+files.jpg Ivana Tips - Introducing Ivana’s Advice Projects - Your new Project will now appear in the Left menu You can add files to your Project by clicking Add Files https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1850a57b-cc91-4c18-84be-9a02a22ada4d/Upload+Files.png Ivana Tips - Introducing Ivana’s Advice Projects - Drag and drop or upload your files into the Project Files Uploader https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/721f399f-4460-4769-902d-7949d1be32d3/Upload+More+Files.jpg Ivana Tips - Introducing Ivana’s Advice Projects - You can always upload more files to your Project using the File icon. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/9008d077-c78f-4f07-b413-ff2b801f8f4b/begin+transcribing.jpg Ivana Tips - Introducing Ivana’s Advice Projects - Click Begin uploading and ingesting into cloud strorage https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/bf7ef837-091f-4554-8a21-57ff47e03cba/ingestion+in+progress.jpg Ivana Tips - Introducing Ivana’s Advice Projects - The data from the files will be ingested into a secure AI Index for Ivana. MP4 audio files will be transcribed from speech to text, before being loaded into the index. This process can take longer than just text based files, so please be patient. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/0d74bed5-6f48-427a-85b4-edd70d5871d5/ingestion+complete.jpg Ivana Tips - Introducing Ivana’s Advice Projects - At the end of the ingestion process, you will be receive a notification. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/a4216490-232c-4c9f-86d9-becf417db49f/start+chatting.jpg Ivana Tips - Introducing Ivana’s Advice Projects - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/ivana-tips/announcing-ivana-speech-to-text monthly 0.5 2024-12-20 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/c6d2664b-2b5c-4c97-afc9-973d45ed201b/Upload+Files.png Ivana Tips - Announcing Ivana Speech to Text - From the chat bar at the bottom of the screen, select the File Upload icon. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/32497144-67d2-40ff-bd31-c8cddbf96adf/speech+to+text.png Ivana Tips - Announcing Ivana Speech to Text - To enable audio file functionality, click the ‘Speech to Text’ checkbox in the left menu. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/80341bc0-dec8-4e34-87ba-58d2ba50faf9/drag+n+drop.png Ivana Tips - Announcing Ivana Speech to Text - Drag and Drop your audio file into the file uploader. Search your client, and click ‘Begin transcribing and indexing the document’ https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/878ac1ec-e805-4c25-8cc7-1cac25f946c9/indexing.png Ivana Tips - Announcing Ivana Speech to Text - Your Audio file will begin indexing. An index will be created in the left menu. You can chat to your index at any time by clicking on the index in the left menu. Your audio file will be uploaded into a secure Azure environment and converted from speech to text. The text will then be embedded and indexed, in preparation for propmpting by Ivana. You can chat to your index at any time by click https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1524a31a-bd1e-4964-b54e-b951cbd0fb30/finished+index.png Ivana Tips - Announcing Ivana Speech to Text - Once the index has been successfully created, Ivana will notify you the index has been successfully completed. Your index will be prefixed with ‘ts-’ meaning the index was created using text to speech. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/4814b238-7bd2-49bb-84a1-db0652d438c0/send+prompt.png Ivana Tips - Announcing Ivana Speech to Text - Type your prompt into the prompt input and click the send icon. Tip: Try to be detailed and specific about the detail you wish to receive in your response. This is where prompting becomes a valuable skill. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/462b44b5-06ac-4882-bd92-11ec944af878/response.png Ivana Tips - Announcing Ivana Speech to Text - Ivana will provide a response to your prompt based on the audio in the file. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/6844d024-6d4d-48cb-87ec-fd76faeba5e9/copy+and+paste.png Ivana Tips - Announcing Ivana Speech to Text - You can copy and paste the response into your file note or any other business document template. https://www.icomply2.com.au/ivana-tips/s4sk53sg410qvscfr0w1eli7ofbyu3 monthly 0.5 2024-10-10 https://www.icomply2.com.au/ivana-tips/introducing-ivana-chat monthly 0.5 2024-12-18 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/9f75385a-adc7-42bc-b401-3a75123d436b/Important.jfif Ivana Tips - Introducing Ivana Chat - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/821a3a0c-59a3-4e81-8bd6-7ca51b253423/Ivana%2Bmodels.png Ivana Tips - Introducing Ivana Chat - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.icomply2.com.au/home-1 daily 1.0 2025-06-06 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b728ea72-875c-48de-aadd-22cb8132ea82/Untitled+design+%281%29.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/3def99f0-5115-4db9-b82a-1954c2dc18f3/SARA+2.0.jpg Home - SARA Your Statement of Advice Review Assistant (SARA). SARA is an AI powered AFSL Compliance Assistant, built to assist in the pre-vet of advice documents. SARA is NOT like other compliance solutions! SARA is different - because the technology uses Artificial Intelligence (AI), SARA is able to understand the clients objectives, relevant circumstances and the recommendations provided. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/22ced57c-4698-4110-b44f-541b2a3e6ad2/iC2+App+Logo+%28new%29.png Home - iC2 App A simple, low cost, advice tech alternative. Instead of building a complicated all in one advice beast, we broke advice down into a 'suite of integrated apps'. All 6 apps are included in one simple subscription: ✔️ Projects App ✔️ Revenue App ✔️ Fact Find App ✔️ Clients App ✔️ Service Agreements App ✔️ AFSL Compliance App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/8c5fef94-2dae-4c3d-8a16-2cae931d0930/Finley.png Home - Finley Meet Finley, your personal AI financial adviser, who combines cutting-edge technology with human-like understanding to provide personalised financial guidance. https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/3ff695ac-3554-4776-8f4e-fdf307dd425b/SoA%2BRoA%2BFDS%2B3%2Bimage-01.png Home - Xplan Wizards and Templates We understand that every AFSL is different. As a result, we have created a highly customisable solution that can be easily tailored to your business. As part of our solution, we deliver comprehensive Xplan Wizards and Templates, directly to your Xplan site. Once the solution is in your site, it can be easily configured to your needs. Fact Find Engagement Letter Statement of Advice Record of Advice Fee Disclosure Statement Annual Review https://www.icomply2.com.au/ic2-xplan daily 0.75 2024-05-06 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1607900370547-91SFGQJS6IM6SFS8PTW1/SoA+RoA+FDS+3+image-01.png iC2 Xplan https://www.icomply2.com.au/demo daily 0.75 2025-04-19 https://www.icomply2.com.au/about-us daily 0.75 2026-03-06 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1607381381433-6MHIVNPUI73KKPWJ9M85/paper+planes+blue-01.jpg Our Story https://www.icomply2.com.au/contact-sales daily 0.75 2026-03-06 https://www.icomply2.com.au/ic2-app daily 0.75 2024-05-14 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1653361587953-E7BIV3O5M3KSQH2ZXPTZ/crown.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1653361845713-HSI7F7L279XMBI8FWBQM/revex.jpg iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1653362496736-4IUDKZPZ2YBBPNWMAUN0/xero.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1653362602963-D9BF9BCRQEZPFAN5NZJX/Iress_logo.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/1653365087599-NEZ6E3BFKU7S8HB63H88/feezily.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/18f03827-284f-4a31-b1a6-30a7aebed8fd/10.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/13f0b638-3933-4fc9-b6b1-934844bef76d/3.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/199d5089-afa6-42cd-993b-35c0cbf0dc76/7.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/76184725-a3f6-4339-aedc-66a51a7af7e3/4.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/3e7402f3-34c6-4b4b-8c45-15080f5669cd/8.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/61b9794f-1cb8-410b-b13f-9a7c8c89bdc5/5.png iC2 App https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/b4d279e0-5b8b-4fe7-98e7-4b32ea73ced4/Project+Computer.png iC2 App https://www.icomply2.com.au/terms-of-service daily 0.75 2022-06-09 https://www.icomply2.com.au/privacy-policy daily 0.75 2023-08-16 https://www.icomply2.com.au/ofa-consent-template daily 0.75 2025-06-17 https://images.squarespace-cdn.com/content/v1/5fa45851ca6ab613ba4f6da9/3384347b-d72c-4ba6-a4e1-86c462a50cc6/Disclosure+Wizard.png OFA Consent Template - 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